Daystar Television Network

Q: Even though I have all the system requirements, why can't I see or hear any videos?

The following is a list of possible problems that may be occuring... 1. If you launch Daystar Television on Windows 98 while other audio applications -- including but not limited to mp3 players -- are running, you may have trouble hearing Daystar Television sound. If this is the case, close your browser and all audio applications. Restart your browser and enter Daystar Television. 2. Click here to go to Windows Media and Firewalls for firewall configuration settings if you are connecting to Daystar Television from work and are behind a firewall. 3. If you are using a Windows Media Player version earlier than Windows Media Player 9, your system should automatically download the required Windows Media 9 codecs. However, to download codecs successfully, you must have Internet Explorer 3.02 or later installed on your computer, you must maintain Internet access during content playback, and your Internet security should be set to medium. In addition, if your computer is running Microsoft Windows NT®, Windows 2000, Windows XP Professional, or Windows Server 2003, you must be logged on as an administrator or as a member of the Administrators group. In addition, not all codecs are included in a codec download. If your system is unable to download the required Windows Media 9 codecs, you can manually download and install the Windows Media Player 9 codec pack. Click here to download the Windows Media 9 codec pack for Media Player 6.4 4. Your computer's Internet security options are set at a level too high where your computer may not be able to automatically download the codecs required to view the video. If you are using Microsoft Internet Explorer, check to make sure that you have selected the medium Internet security settings, which allows signed ActiveX controls to be downloaded with the codecs. • IE Version 5.0 and up • Click on the start menu, go to settings, then control panel, then select Internet options. • Select the Security Tab • Click on the internet zone and then click on the default level button if it is available • Once the Slider bar is visible set it to the middle setting which should display "Medium" Click the "OK" button to apply the changes and close "Internet Options"
 

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